Refunds
There’s a 3-day no-card trial on one Mac. If you buy and Pane isn’t for you, you can have your money back.
How it works
- Within 7 days of buying, for any reason. Write to support@trypane.app from the email address you bought with (or include your order number), and tell us, if you like, what didn’t work for you. You don’t have to.
- We refund the full price to the card or account you paid with, through Polar, usually within 2 business days of your email. Your bank may take 5 to 10 more days to show it.
- A refund ends the license key: Pane will ask for a key again the next time it opens.
After 7 days
Write to us anyway if Pane stopped working for you, for example after a macOS update or on a Mac it should support, and we couldn’t fix it. We’ll look at every case, and refund when it’s fair.
Nothing here limits the rights you have under consumer law where you live.